Category: Troubleshooting

Error - Troubleshooting the 'hmmm something went wrong' error

Here are the first things to try if you receive the 'Hmmm... Something went wrong' error.

Firefox - The error "secure connection failed" SEC_ERROR_OCSP_INVALID_SIGNING_CERT appears when connecting to Power Apps

If the error message "Secure Connection Failed, Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT" appears when attempting to use Power Apps with Firefox, here's how to diagnose and to fix the error.

Performance - Are network settings slowing down Power Apps?

It's useful to understand that the server infrastructure that Power Apps relies upon supports HTTP/2. Devices that fail to connect via HTTP/2 will perform more slowly. This post examines this behaviour in more detail.

Troubleshooting - Where can I find a list of all known Power Apps issues?

When we encounter a bug or unexpected behaviour in Power Apps, here's where to look if we want to find out if Microsoft are aware of the problem.

Troubleshooting - How to use the 'app checker' to fix a broken 'service desk' template app

When an app stops working, we can use the 'app checker'  to review the errors. To demonstrate how this works, this post describes the errors that can occur when template apps become outdated, and walks through the process of troubleshooting how to fix an app with this tool.

What to do when we see the error - "Sorry, there's been a disconnect"

On some rare occasions, we may encounter an error page that contains the message "sorry, there's been a disconnect". This post highlights possible causes of this error, and how to fix it.

Troubleshooting - What to do when mobile app users can't login?

In situations where users can't login through the mobile or Windows apps, the most likely fix for the problem is to reset the Power Apps player. This post shows where we can find this setting.